Diamond Trust Bank

DTB is an affiliate of the Aga Khan Fund for Economic Development (AKFED), the economic development arm of the Aga Khan Development Network, and has operated in the East African market for over 60 years.

In 1945, DTB was incorporated in Kenya as the Diamond Jubilee Investment Trust (DJIT). In 1972, the name was changed to Diamond Trust of Kenya (DTK). It acquired a much wider public profile, transforming itself from a community based finance house into a non-bank financial institution (NBFI) serving the general Kenyan public. In the same year, DTB shares were floated on the Nairobi Stock Exchange through an IPO. Currently there are approximately 11,500 shareholders.

In 1983, International Finance Corporation (IFC) took up 10% equity interest in DTK. In 1986, the shares held by the Aga Khan and members of his family in DTK were consolidated under the Aga Khan Fund for Economic Development (AKFED); this shareholding currently stands at 17.3%.

In 1995, banking operations in Uganda were revived by injecting capital in the operation. DTK and AKFED increased their shareholding to 27% and 33% respectively. In Tanzania, similar injection of capital was made with DTK and AKFED taking up 33% and 31% shareholding respectively. More recently, in June 2007 and October 2008, Diamond Trust Bank Tanzania and Diamond Trust Bank Uganda, undertook a US$4.2million and a US$3million rights issues respectively.

Diamond Trust Bank Kenya took up its rights as well as the shareholding and rights of some other shareholders. Following this development, DTB Kenya now has 55% shareholding in DTB Tanzania and a 51% shareholding in DTB Uganda, making the two DTB Kenya’s subsidiaries(the DTB group).

After years of operating as a non bank financial institution, in 1997, DTK acquired a license to conduct commercial banking business and changed its name to Diamond Trust Bank Kenya Limited (DTB Kenya). It commenced commercial banking services in July 1997, offering a full range of services targeting principally small and midsized corporate.

In 2003, DTB Kenya started offering money transfer services to the unbanked community in Kenya under arrangement with Western Union (WU).

In 2004, the bank broadened its banking services by introducing retail banking to optimise on the opportunities in the retail banking market; Retail banking products were rolled out under a phased programme in Kenya and from 2008 in Tanzania and Uganda.

In 2006 and 2007, the DTB group increased its capital base through two successive rights issue offerings both of which were heavily subscribed. Through the two issues the bank raised KShs2.4billion (US$30million).

In late 2008, the DTB group established a commercial banking subsidiary in Burundi, Diamond Trust Bank Burundi S.A. DTB Kenya holds 67% of the equity in the Burundi operation, which commenced banking business in June 2009.

Contact Information:

Based on your needs, please contact us through the following options:

1. Call our Pilot lines for immediate assistance:
   Kenya (+254) 020 2849 000
   Tanzania (+255) 222 114891/2
   Uganda (+256) 414 387000/100
   Burundi (+257) 222 59988
2. Call the specific Country or Branch using the Location Finder
3. Email us at info@dtbafrica.com 

Equity Bank Limited - Kenya

Quick Facts About Equity Bank Limited (Kenya)

Equity Bank Limited (The “Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya.  

The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 – 00200 Nairobi.  The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services.  

The Bank has subsidiaries in Kenya, Uganda, South Sudan, Rwanda and Tanzania.  Its shares are listed on the Nairobi Securities Exchange and Uganda Securities Exchange.

Equity Bank was founded as Equity Building Society (EBS) in October 1984 and was originally a provider of mortgage financing for the majority of customers who fell into the low income population.  The society’s logo, a modest house with a brown roof, resonates with its target market and their determination to make small but steady gains toward a better life, seeking security and advancement of their dreams.  The vast majority of Africans have historically been excluded from access to financial resources.

Having been declared technically insolvent in 1993, Equity’s transformation into a rapidly growing microfinance and then a commercial bank is widely considered to be an inspirational success story.  By 2012, Equity Bank had more than 8 million customers making it the largest bank in terms of customer base in Africa and having nearly half of bank accounts in Kenya.  The company’s vision is “to be the champion of the socio-economic prosperity of the people of Africa”.

Equity Bank retains a passionate commitment to empowering its clients to transform their lives and livelihoods. Through a business model that is anchored on access, convenience and flexibility, the Bank has evolved to become an all inclusive financial services provider with a growing pan African footprint.

Equity Bank’s business model and its visionary leadership has continued to earn local, regional and global accolades and recognitions. The model is also studied in some of the leading business schools in the world, as other developing countries in Africa and Asia seek to learn from Equity’s low margin, high-volume model.

Equity Bank in 2010 established the Equity Group Foundation. This innovation and creative vehicle has fully transformed the concept of philanthropy and corporate social responsibility. While Equity Group Foundation champions the socio-economic transformation of the people of Africa and seeks partnerships along six cluster thematic areas, Equity Bank provides the infrastructure of delivery hence reducing the operational costs for the Foundation and increasing the rate of return on any social investment. The six social thematic areas of focus are: education and leadership development; financial literacy and access; entrepreneurship, agriculture, health, innovations and environment.

OUR PURPOSE

We exist to transform the lives and livelihoods of our people socially and economically by availing them modern, inclusive financial services that maximize their opportunities.

OUR VISION

To be the champion of the socio-economic prosperity of the people of Africa.

OUR MISSION

We offer inclusive, customer focused financial services that socially and economically empower our clients and other stakeholders.

POSITIONING STATEMENT

Equity provides Inclusive Financial Services that transform livelihoods, give dignity and expand

opportunities.

OUR TAGLINE

Your Listening Caring Partner.

OUR MOTTO

Growing Together In Trust.

OUR VALUES

Professionalism

Integrity

Creativity & Innovation

Teamwork

Unity of Purpose

Respect & Dignity for Customers

Effective Corporate Governance

Some of the recent accolades and recognitions that Equity Bank Limited has received include:

2012

• June, 2012: Equity Bank CEO and Managing Director Dr. James Mwangi was named 2012 Ernst & Young World Entrepreneur of the Year at a ceremony held in Monte Carlo, Monaco. Dr Mwangi was picked from among the 59 country finalists shortlisted for the title across 51 countries, becoming the first business leader from Sub Saharan Africa to win this prestigious award.
• June 2012: Equity Bank was awarded Best Managed Company in Africa award by EuroMoney magazine. The Bank won the award on a strong brand pull, regional footprint and corporate governance, based on a survey of market analysts at leading banks and research institutes in Africa.
• June 2012: Equity Bank was awarded the Most Innovative Bank in Africa Award at the African Bankers Awards held in Arusha, Tanzania. The annual awards reward outstanding talent and achievement in Africa's financial sector.
• May 2012: Equity Bank was named Best Bank in Kenya at the Banking Awards 2012, while also receiving the Best Bank (Tier 1) and the Best Bank in Microfinance awards at the same event.

2011

• September 2011: Equity Bank Group was listed as one of the 16 global emerging Markets New Sustainability Champions by a World Economic Forum Report in 2011. Equity Bank Group was recognized as the only financial service provider in the Emerging markets which meets the threshold of sustainability based on a criteria covering, innovation, growth and corporate sustainability.
• Sept 2011: Africa Investor named Equity CEO Dr. James Mwangi as the African Banker of the year for the second year in a row.
• Sept 2011: Africa Investor named Equity Bank as the Best Initiative in Support of SMEs and the Millennium Development Goals.

2010

• 2010: Africa investor named Equity Bank as the Ai 40 Company of the Year.
• 2010: The Financial Times named Equity CEO Dr. James Mwangi among the 50 emerging market business leaders in BRIC countries - Brazil, Russia, India and China - and other emerging market economies - who have shaped the economic performance of their respective regions. The Financial Times recognized Dr Mwangi for transforming the lives of many people in Kenya including house helps and low income earners who have been able to borrow as little as Kshs 500 from the Bank.

  

  Equity Bank Branch in Nairobi

2009

• In June 2009 Equity Bank was named the Emerging Markets Most Sustainable Bank of the Year in Africa and the Middle East.

2007

• Equity Bank is the holder of the 2007 Global Vision Award in Microfinance "For initiating a concept of the future that will shape the Global Economy".

Equity Bank Limited offers financial services through its wide network of branches in Kenya, Uganda, South Sudan, Rwanda and Tanzania supported by Alternate Delivery Channels which include:

• Visa Branded ATMs.
• Points of Sale (POS) where customers shop; pay and withdraw cash in leading retail outlets.
• Internet and mobile banking channels The Bank runs on a Global Robust State of the Art Information Technology Computer System supported by Infosys, HP, Oracle and Microsoft.
• Agency Outlets.

As a Bank, we are guided by the following Core Values which we uphold in all the activities we undertake. These are:

Professionalism

Integrity

Creativity & Innovation

Teamwork

Unity of Purpose

Respect & Dignity for Customers

Effective Corporate Governance

Contact Information

Head Office	Hospital Hill Road, Equity Centre, Address : P.O.Box 75104-00200,Nairobi. 020 2262000, +254 - 0711 026000, +254 - 0732 112000
General Inquiries	Pilot Lines: 020-2262000, +254 - 711 026000, +254 - 732 112000 Email: info@equitybank.co.ke
Contact Centre	Telephone: 020-2744000, +254-711025000, +254-734108000 Fax: 020-2737276 Email: feedback@equitybank.co.ke
Buying/Selling Shares	Email: shares@equitybank.co.ke
Treasury Forex	Email: treasury@equitybank.co.ke 020 2262944/5/6/7;  0711 026944/5/6/7 020 2262986/7/8/9;  0711 026986/7/8/9
Loan Facilities	Email: loans@equitybank.co.ke
Diaspora Infomation	Email:kenyans.abroad@equitybank.co.ke
Website	www.ke.equitybankgroup.com

Co-operative Bank Of Kenya

Quick facts A Bout Co-operative Bank:

 

The Co-operative Bank of Kenya Limited ('the Bank') is incorporated in Kenya under the Company's Act and is also licensed to do the business of banking under the Banking Act.

The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965.

This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Stock Exchange (NSE).

The Bank went public and was listed on December 22 2008.

Shares previously held by the 3,805 co-operatives societies and unions were ring-fenced under CoopHoldings Co-operative Society Limited which became the strategic investor in the Bank with a 64.56% stake.

The Bank runs three subsidiary companies, namely:

Cooperative Bank House

1. Kingdom Securities Limited, a stockbroking firm with the bank holding a controlling 60% stake;
2. Co-opTrust Investment Services Limited, the fund management subsidiary wholly-owned by the bank; and
3. Co-op Consultancy & Insurance Agency Limited (CCIA), the corporate finance, financial advisory and capacity-building subsidiary wholly-owned by the bank.

Vision: To be the leading and dominant Kenyan bank with a strong countrywide presence, playing a central role in the co-operative movement and providing relevant and innovative financial services to our customers for the optimum benefit of all our stakeholders.

Mission: To offer value-added financial services to our chosen market segments with special emphasis on the co-operative movement through a highly effective network of service points, excellent customer service and a highly motivated team of qualified personnel.

Shareholding Structure: The Co-operative Bank is owned by over 154,942 shareholders (as at 2011 close). Out of this, CoopHoldings Co-operative Society Limited owns 64.56%, with the rest held by other investors.

The Bank has an Authorised share capital of Kes 5,000,000,000 made up of 5,000,000,000 shares of Kes 1.00 each, and an Issued and fully paid capital of Kes 3,492,370,900 made up of 3,492,370,900 shares of Kes 1.00 each.

Staff Complement: As at the close of 2011, Co-op Bank had a staff establishment of 3,193 employees.

Contact Information

Head Office Address,
Co-operative House,
Haile Selassie Avenue,
P.O. Box 48231 - 00100,
NAIROBI.
Tel: 3276000, Fax: 219831

Contact Centre numbers,
Telkom 277 6000 , Safaricom 0703 027 000, Zain 0736 690 101
Fax: 3276 518
E-mail: customerservice@co-opbank.co.ke

 

Family Bank Of Kenya Limited

Quick Facts

Family Bank of Kenya Limited (FBL) was founded on 1st October 1984 as ‘Family Finance Building Society’ under the Building Societies Act (Cap 489 Laws of Kenya). 

On 30th April 2007, Family Finance converted into a fully-fledged commercial bank and was formally licensed under the provisions of the Banking Act (Cap 488 Laws of Kenya) and the Central Bank of Kenya (CBK) Prudential Guidelines. 

Family Bank is a member of the Deposit Protection Fund (DPF) and a full member of the Kenya Bankers Association (KBA).

Purpose: To enable people create and sustain wealth through access to flexible, affordable financial services.
Core Values: Winning Together…Within ourselves and with our customers, we work together and we win together. Self Belief…In ours and customers’ ability to change the world. Transparency…Our Customers will trust and reward us for it. Humility...It’s not about us, it’s about our customers.
Shareholding: Family Bank has 7,100 shareholders and has conducted two private placement activities to diversify its shareholding. In September 2010, the bank brought on board a consortium of foreign investors boosting the bank’s capital, technical expertise and capacity building. The Bank plans to list soon at the Nairobi Stock Exchange (NSE).
Financials: As at 30th June 2011, Family Bank had an asset base of Kes. 21.9 billion. The deposit base stood at Kes. 17.4 billion, a loan portfolio of Kes. 11.7 billion, a core capital of Kes. 3.1 billion and a customer base of over 900,000. For the second quarter of 2011, Family Bank achieved a profit before tax of Kes. 289.0 million - an increase of 21 percent from a similar period in 2010.
Achievements: Family Bank has received numerous awards for the innovations and services rendered to its customers. In a most recent customer service research commissioned by Interbrand Sampson – a renowned international brand consultant - Family

Family Bank's Banking Hall

Bank was ranked the 6th most preferred bank in Kenya. Family Bank is the fifth largest bank in the  country  by both  footprint and  customer  base and was recently moved to a Tier I bank in a Kenya Banking Survey therefore setting the stage for Family Bank  to become a BIG bank.
Delivery channels: From one branch in 1985, the Bank has grown to be a bank with 58 branches countrywide covering seven out of eight provinces in Kenya. The bank has so far achieved a roll-out of over 120 ATMs. As a member of the Kenswitch network our customers have access to an ATM network to over 967 ATMs countrywide.
  People: Family Bank has a competent Board of Directors with diverse backgrounds, expertise and work experience, competent and experienced management, supported by a workforce of over 1,200 highly qualified staff.
Information, Communication & Technology: Our operations are fully automated using Oracle Flexcube core banking system - one of the best banking systems in the world - currently being used by leading global banks .With our seamless paperless banking, no bank slips need to be completed to transact at any of our branches. Oracle Flexcube also supports Internet Banking, Mobile Money Transfer popularly known as Pesa pap!, Point-of-Sale (POS) terminals  and Contact Centres.

Products & Services    The bank provides a wide range of financial products which include Current and Savings accounts, Fixed Deposit accounts, Term loans, Mortgages finance, Trade finance, Foreign currency, Electronic funds transfers (EFTs), Letters of credit, Bid bonds, Asset finance, Bancassurance and Insurance premium financing at very competitive rates. Our interest rates are priced competitively and we have simplified our account opening and loan application procedures.
Partnerships: Family Bank is currently partnering with the Government and other organizations in various public private partnerships with the objective of availing affordable financial services to the people. Some of the Institutions with whom we have strategic  partnerships  include :

•    Ministry of Information & Communication- We are the Managers of the Kes 300m Digital Village Revolving Fund (DVRF) under the Kenya ICT Board.

•    Ministry of State for Youth Affairs – we are a financial intermediary for the Youth Enterprise Development Fund where we have lines of credit and training in business skills.

•    Ministry of Gender and Social Services - we have another line of credit and training in a wide range of business skills under the Women Enterprise Development Fund.

•    Ministry of Finance - we offer financial intermediary services to the Constituency Development Fund (CDF) in various constituencies.

•    Ministry of Local Government – we are a financial intermediary for Local Authority Transfer Fund (LATF) in various municipals and town councils. 

•    Micro Enterprise Support Programme Trust (MESPT) – we are in partnership with MESPT who provide on-lending lines of credit for micro enterprises sector. 

•    PTA Bank - we have business relationships with PTA Bank through debt financing, which is an indicator of the confidence that other institutions have in this bank.
Contact Information

 

Tel: +254 20 318173, 318940/2/7
Fax: +254 20 318174
Cell: +254 720 098300, 736 698300
Email: info@familybank.co.ke
Address    Family Bank Limited
Fourways Towers, Muindi Mbingu Street
P.O Box 74145 – 00200 Nairobi Kenya
www.familybank.co.ke

Twitter.com/familybankkenya